"Satisfied. . .but Unaware of Their Real Needs"

Farming 7000 acres of corn, beans, and some wheat requires a lot of work, not just handling the daily farming tasks but also keeping track of production and financial data. John and Lori Frey were satisfied with their computer program for record-keeping, Microsoft Money, and thought that it was meeting their needs. However, they were not aware of what could be done with an accounting program specifically tailored for agricultural operations.

Then, nearly three years ago, the Freys attended an AgManager seminar and realized that their satisfaction with Microsoft Money was ill-founded; they had been unaware of their real needs and what was available to meet those needs. In order to make sound business decisions, a lot more information was required, current data presented in an easy-to-decipher form. They were thrilled to discover AgManager, a program tailored for agricultural needs, designed to combine production and financial data to provide always-current detailed information. They signed up to begin using AgManager through a John Deere pilot program. The Freys liked the program and continued to use it; they have now been using it for two full years.

"All Our Ducks in a Row"

As the Freys look back at their years of unfounded complacency, they realize that before they began to use AgManager, they made financial decisions on a "need basis" with no financial information to back up those decisions. "Now," they explain, "we look at accounting reports, going through them first before we make decisions." John and Lori have learned the importance of knowing their current financial position. With AgManager, "we know exactly where we stand at any given time and where we should spend money (asset purchases)." Now the Freys can move ahead with confidence, knowing that their business decisions are sound. As Lori describes it, "AgManager lets us put all our ducks in a row."                                                            

Our AgriSolutions Service Provider: As Valuable As the Software

The Freys are quick to praise their AgriSolutions Service Provider for his help, saying he is "as valuable as the software package." Not only does he meet with John quarterly to answer their questions, but also does a monthly analysis of their data via e-mail and telephone, checking for any errors, problems or "red flags." John and Lori feel free to ask him questions, seek his suggestions and use him as a sounding board for their own ideas.

"Never Sent on a Wild Goose Chase"

In addition to the Service Provider, AgriSolutions provides a toll-free number to call for help. The Freys have learned that with other software packages, you are "on your own," but that is not the case with AgManager.  Lori explains: "There is so much help behind the software. We have never not gotten the answers we need, and those answers are usually given within 24 hours, that same day we call. Everyone is very helpful and you are never sent on a wild goose chase. I give them an A+ on support."